Help Center

At The Parts Distributors, we’re dedicated to providing exceptional support to ensure your experience with us is seamless and satisfying. Below, you’ll find resources and information to assist you:

1. Finding the Right Part

  • Model Number Assistance: Accurately identifying your appliance’s model number is crucial. Visit our Model Number Locator for guidance.

  • Expert Support: If you’re uncertain about the part you need, our knowledgeable team is here to help. Contact us at info@thepartsdistributors.com.

2. Placing an Order

  • Online Shopping: Browse our extensive catalog and place orders directly through our website.

  • Payment Methods: We accept major credit cards, PayPal, and other secure payment options. For detailed information, refer to our Payment Methods page.

3. Order Tracking

  • Stay Updated: After your purchase, you’ll receive a confirmation email with tracking details. Monitor your shipment’s progress on our Order Tracking page.

4. Shipping & Delivery

  • Options: We offer various shipping methods to meet your needs. For comprehensive information, visit our Shipping & Delivery page.

5. Returns & Exchanges

  • Hassle-Free Process: If you need to return or exchange an item, our Return Policy provides step-by-step instructions.

6. In-Store Pickup

  • Convenience: Prefer to pick up your order? Select the “In-Store Pickup” option at checkout and choose your preferred location. We’ll notify you when your order is ready.

7. Customer Support

8. Frequently Asked Questions (FAQs)

  • Quick Answers: Visit our FAQs page for responses to common inquiries.

9. Additional Resources

  • DIY Corner: Explore our DIY Corner for tutorials and tips on appliance maintenance and repairs.

  • Store Locator: Find the nearest store using our Store Locator.

Your satisfaction is our priority. If you have further questions or need assistance, don’t hesitate to reach out. Thank you for choosing The Parts Distributors.