At The Parts Distributors, we’re here to assist you with all your appliance part needs. Below are some frequently asked questions to help you navigate our services:

1. How do I find the right part for my appliance?

Use our Model Number Locator tool to identify your appliance’s model number. Once you have it, enter the model number into our search bar to view compatible parts. If you need assistance, our Customer Support team is ready to help.

2. What payment methods do you accept?

We accept various payment options, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. Choose the method that works best for you at checkout.

3. How can I track my order?

After placing an order, you’ll receive a confirmation email with a tracking number. Use this number on our Order Tracking page to monitor your shipment’s progress.

4. What is your return policy?

We offer a 30-day return policy for unused and unopened items. To initiate a return, contact our Customer Support team with your order details. For more information, please refer to our Return Policy page.

5. Do you offer international shipping?

Currently, we ship to select international destinations. Shipping costs and delivery times vary based on location. International customers are responsible for any customs duties or taxes.

6. Can I pick up my order in-store?

Yes, we offer In-Store Pickup at select locations. Choose the “In-Store Pickup” option at checkout and select your preferred store. You’ll receive a notification when your order is ready for pickup.

7. How do I contact Customer Support?

You can reach our Customer Support team via email at info@thepartsdistributors.com. Our support hours are Monday – Friday, 8 am – 7 pm CST.

If you have any other questions or need further assistance, feel free to contact us. We’re here to help!